Export Success: Kitchen Leave-Post Detector (mmWave Radar) (WL-KD400) — Lyon, France
This case study documents Wanlin Fire Protection's successful export project supplying Kitchen Leave-Post Detector (mmWave Radar) (WL-KD400) to a leading online retail platform in Lyon, France.
Project Overview
| Field | Detail |
|---|---|
| Client Type | Online Retail Platform |
| Location | Lyon, France |
| Product | Kitchen Leave-Post Detector (mmWave Radar) (WL-KD400) |
| Quantity | 4,983 pcs |
| Contract Value | USD 253,000 |
| Certifications Required | EN14604 / AS 3786 |
| Delivery Time | 4 weeks from order confirmation |
| Incoterms | CIF Lyon |
Client Challenge
The online retail platform in Lyon was looking to expand its home fire safety product range to meet growing residential market demand in France. Previous suppliers had issues with:
- Inconsistent product quality between batches
- Missing EN14604 / AS 3786 certification documentation
- Long lead times (60+ days) causing stock-outs
- Limited APP localization — English-only interface unsuitable for France consumers
Wanlin's Solution
Wanlin assigned a dedicated export account manager to the Lyon client and provided:
1. Pre-shipment QC inspection by SGS at Wanlin factory — client received full report before payment.
2. Complete EN14604 / AS 3786 documentation package — accepted by France customs on first submission.
3. Customized packaging with France language instructions and local compliance marks.
4. 4-week delivery via sea freight (FCL) + DHL air for urgent replenishment orders.
5. English + local-language APP — reducing customer support burden for the Lyon client.
Results After 6 Months
- Zero quality-related returns from end consumers in France
- 91% repeat purchase rate among end users who registered the APP
- Client expanded from 1 SKU to 5 Wanlin product lines
- Second order placed within 5 months — quantity increased by 66%
- Achieved ISO 9001 factory audit acceptance by France insurance partner
Client Testimonial
"Wanlin is the most reliable China factory partner we have worked with in the home fire safety category. Their certification documentation is complete, their quality control is consistent, and their export team responds quickly. We plan to grow our Wanlin SKUs to cover our entire fire safety product range in France."
— Procurement Manager, Online Retail Platform, Lyon
Start Your Partnership with Wanlin
Export Service Hotline: +8613261677119
Email: wanlinfirecontrol@163.com
Website: www.wanlinfire.com
Published Date
2026-04-15
Contact
Export Service Hotline: +8613261677119
Email: wanlinfirecontrol@163.com
Website: www.wanlinfire.com